Your information. Your choices.

Information the Exchange keeps

• Account identity supplied through the sign-in provider, including account ID, name, and email.
• Your date of birth, stored privately to apply the minimum account age of 16. It is not included in public profiles, directories, or assessment reports.
• Profile details you choose to add, including photo, résumé, interests, skills, location, and privacy choices.
• Saved listings, applications, registrations, event activity, followed organizations, notifications, and community participation.
• Assessment answers and results, agreements, support requests, organization roles, and administrative audit records.
• Basic security and operational information needed to protect accounts, diagnose problems, and maintain the service.

How information is used

• Operate My Hub, recommendations, applications, event registration, community features, and organization workspaces.
• Provide support, enforce community standards, prevent abuse, and maintain reliable records.
• Show information to a RISE coach or employer only when the relevant permission or sharing action allows it.
• Improve accessibility, usefulness, and service quality using privacy-conscious operational measurement.

Career Accelerator and Basecamp

Career Accelerator members are asked for explicit permission before checkout. If they agree and purchase the plan, RISE securely shares only the member's name, email address, Hub account identifier, and subscription status with Career Climbers for the purpose of creating, maintaining, or ending the included Basecamp Core access. Stripe processes payment information; RISE does not send payment-card details to Career Climbers. This sharing does not include private assessments, résumés, community messages, or saved listings.

Visibility and sharing

Profile discovery and résumé sharing are off by default. Assessment results are private. Sharing an assessment with a RISE coach is a separate, explicit action. Organization content marked public is visible in the Exchange. RISE does not sell personal information.

Retention and control

You can review privacy settings, download an account copy, and request deletion. A deletion request uses a 30-day review period. Records that RISE must retain for legal, safety, agreement, or audit purposes may be separated from the active account and kept for the required period.

Cookies and measurement

Essential session and security technology may be used to keep you signed in and protect the service. Optional analytics or advertising cookies must not be activated without the appropriate notice and consent controls. The Exchange does not use advertising profiles.

Questions or privacy requests

Use the protected support form for access, correction, deletion, sharing, or privacy questions.